TURING HOTLINES INTO WORKPLACE RISK INTELLIGENCE
Similar to how vehicle telematics and IoT sensors work, our next-generation hotline system creates a human sensor network that collects non-technical workplace risk observations in order to:
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Reduce claims and costs by augmenting risk control and loss control programs
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Improve underwriting accuracy and profitability
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Reduce the time, effort and cost of mitigating and investigating enterprise-wide risks
KEY BENEFITS
01 / UNDERWRITERS
Increase profits by providing policy holders with a tool that can uncover unique insights via a “Human Sensor Network.” Our solution helps bridge the gap between enterprise-wide risk control activities and underwriting by engaging the “eyes and ears” of the workforce. Activity data shared by insureds informs both risk ratings and new policy-writing opportunities.
02 / BROKERS
Our solutions help improve the efficiency of loss control visits and support your client's Integrated Risk Management initiatives. Increase differentiation and retention by augmenting your Loss Control offerings with a extensible tool that helps mangers of a wide range of workplace risks mitigate incidents, reduce costs and help keep clients insurable.
03 / EMPLOYERS
Reduce the time to discovery of developing exposures, highlight leading indicators of controls weaknesses and mitigate potential incidents and/or claims. By making it easier for staff to share actionable observations on a greater variety of policy exposures we unlock latent value in the form of workplace risk intelligence that mitigates primary and follow-on costs.
How It Works
Subject Matter Experts
We engage with a growing cadre of experts with deep experience in the fields of investigations, intelligence gathering, analysis and operations. These experts use our proprietary knowledge capture software to share best practices on how they conduct intake interviews, considering the scenario and issue.
Machine Intelligence
We use proprietary algorithms, including machine intelligence, to construct digitized interviews that ask those who are sharing a concern the right questions, in the right order, at the right time. Our system learns and improves each time our experts add data, adapting to your evolving risk landscape.
Digitized Interviews
Our digitized, expert-driven guided interviews mimic how an expert would conduct an intake interview, uncovering the critical contextual details that generic question lists fail to capture. Like an ATM or airport check-in kiosk, our system effectively augments your key risk management personnel, saving time, energy and effort.
NWFC™ ROI
Measures:
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Reduced time to discovery
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Reduced staff and process downtime
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Reduced time & effort of investigations, root cause analysis and audits
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Increased underwriting accuracy
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Revenue recovery through mitigation
SOLUTIONS
SOLUTION OVERVIEWS:
Workplace Risk Intelligence
NWFC™ Overview
Quick Read Guide
SYSTEM FEATURES
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Mobile Web App
Our mobile web app is available for iOS and Android
Desktop Web App/Form
Available as a desktop app/form for Chrome, Firefox and Safari
Multi-Issue
Our extensible system can support multiple departments
Guided Interviews
Guided interviews improve results and user experience
InSight Dashboard
Integrations/API
Easy to use, context-focused workflow management
Able to integrate with existing dashboards, apps and analytics
OUR MISSION
Helping Build Safe, Secure and Trustworthy Workplace Neighborhoods™
Our Mission:
Our mission is to help your entire staff engage more proactively with regard to workplace concerns that impact staff, facilities, product and reputation. We do this by:
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Providing staff with an easier, more effective and confidential way to share concerns,
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which increases participation in proactive efforts to prevent and detect issues,
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creating a greater sense of ownership in the integrity of your organization,
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leading to a decrease in workplace incidents and associated costs,
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while ultimately improving morale and helping create a better workplace neighborhood.
Our Goal:
Increase the well being of individuals and the effectiveness of organizations by helping clients better understand the vital context in which incidents occur and critical decisions are made.
GET IN TOUCH
Tel: 734-992-7267
330 East Liberty Street Lower Level
Ann Arbor, Michigan 48104